FAQ

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How Can I Pay For My Order?

We accept Paypal and all major credit or debit card payments.

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How Can I Get A Refund?

All  products are refundable with 14 days, if you have received a product that is defective you are entitled to a full refund.

This can can be arranged by getting in touch with us at  contact@aletavern.com

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Can I Change/Cancel An Order?

If there is a problem with your order and you would like to change or cancel it please contact us as soon as you can at contact@aletavern.com

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How Do I Get Free Beer?

Tag us in a picture or story an about your beer order on social media and you'll receive a free beer with your next order

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How Can I Track My Order?

Once you place an order you will receive tracking information from our courier via text or email.

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How Soon Will I Get My Beer?

We post your beer via courier  using a next day delivery service as standard across the UK and a 48hr service to Ireland.

We do our very best to ensure that orders placed before 1pm will be despatched the same day.